Ordering a premium card

So I’m wondering if anyone could help, Iv just currently opened a premium account with monzo, and when I go on my app to order my new card, it comes up saying card order failed, please try again. I don’t know what to do?

I’d say your first port of call would be to contact Monzo.

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Hey @Maxtedja01 :wave:

Like @Anarchist said, it’d be best to reach out to us to get to the bottom of this for you.

You can do that through the in app chat service or you can give us a call on 0800 802 1281 :phone:

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