I’m finding it increasingly annoying that I’m constantly asked to enter my pin for small touch payments on my card. Especially now we’re not really meant to be touching payment machines!
My Barclays account never asks for a pin for touch payments. Surely this could be some kind of an option?! (And yes I know it’s for safety and security - it’s just that 9 times out of 10 I’ll just get out another card and use that - which I’m sure Monzo don’t want me to do)
If I slap my card down to pay for some 80p chewing gum - I don’t want to suddenly have to get my phone out or enter a pin. It’s silly a I understand for large payments, but for small touch payments it should never ask (other banks don’t)
I’m still continuously being asked to enter my pin after trying to use touch payments.
I’ve been told before that this is ‘law’ and it’s needed after you spend X amount. But my Barclays direct debit card NEVER does this. Are they breaking the law or is this an unnecessary feature By monzo?
Especially during Covid we shouldn’t be forced to touch keypads!