Opening a deputy account

Hello - I have recently been appointed by the Court of Protection as a deputy for my son’s financial affairs. Is there a way to open a Monzo account for a person who is non-verbal and can’t open the account in the usual way? I think a Monzo account would be useful as I would get real time alerts regarding his spending when he is out with carers and also be able to keep very accurate records for the Court. Thanks for any help.

2 Likes

Not something that’s come up before

Probably best to contact help@monzo.com but it can take 2 or 3 days for a reply

1 Like

Is there a direct email for the vunerable customer team, would be quicker to go direct to them.

Also if I remember correctly sign language during sign up is ok, if that’s an option. (Not too sure about that though)

Thanks - I will try that way :+1:

3 Likes

Makaton sign would work but My son would need to be prompted so this might not be acceptable. I will post back when I get it figured out. Thanks for the help.

7 Likes

Hi Nicky,

Hope you get something figured out, and if you do an update here would be great resource for others in the future.