Coming Back

A little while ago I had Monzo, I decided to give it a go for a month or so but at the time decided it wasn’t for me and closed my account.

Will I be able to create a new account with Monzo or will this cause issues during the sign up?

Probably a silly question, but wanted to ask for some kind of peace of mind.

Monzo can reopen accounts. Just drop them an email at help@monzo.com and they’ll get you sorted.

You’ll have issues doing the sign up because they still have your details hence needing to email them :+1:t3:

2 Likes

Well it is good I asked, because I would have just attempted to re-sign up.

Thanks @anon38670904

2 Likes

You can’t open an account for 30 days after you’ve closed one

2 Likes

I am sure it has been longer than 30 days - I emailed, will see what they say.

1 Like

Hi @BonzaOwl! Can I ask what drove both decisions? Did you try another challenger in the meantime?

I had been working through this Using Monzo for budgeting it wasn’t working out so I decided to step away for a while and re-evaluate. I didn’t try a different challenger, looking back, closing the account was a mistake.

2 Likes