One authorised message and multiple charges for individual items

sorry to hear your troubles with your order ,but not being funny …

I should ask Monzo directly using either the in app chat or email to either of which lets you speak to Monzo employees rather than hoping a Monzo employee will pick this up on the public forum

found these links on the search “frying pan” by - refunds of pending payments ? - :wink:

and this

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