Now tv and virtual card

Tried to switch payment card for now tv from Amex to monzo virtual card, it didn’t accept card number. Anyone else had this problem before? Could be one of those things you try tomorrow and works fine for all I know.

ive had the same issue with amazon and a virtual card today

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onto help amd they are blaming amazon and strong customer thingy tut

Probably type of thing be working grand tomorrow again. Planning to keep nowtv for few months so wanted to use my bills pot virtual card.

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Does seem likely it’s their issue as very few, if any, reports prior to all this going live.

its went through on my main card now bizzare

Thanks Carl, was even wondering is it a now tv thing, they did say something like incorrect credit card, would they really require a credit card to be the linked card?

i used my virtual cards when i had now tv

Thanks

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If it’s a continuous issue you can raise this to acceptance@monzo.com with full details of date, time, merchant and any other relevant information and someone will respond in due course to let you know what the next steps are.

I’ve just used my virtual flex card on Amazon, worked perfectly fine. I know this is about Now TV but seen someone mention Amazon above

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