Notification on help tab, frozen when clicked on

I asked a message to the chat in the app for help last night. When I woke up I have a notification on the help tab on the app. When I click on it the app freezes and does not open the tab. If I force close the app I can access everything else until I click the help tab.


Is your app up to date? Have you restarted your phone?

Great question, but the app and phone are up to date and the phone was restarted