Hi all, I’ve been using Monzo (Mondo) since March 2016. I’m a Plus user and Business plus user. I’m user number #5658 and an investor. Which makes me shocked that for some reason I’m not eligible for a joint account. I’ve gone through support and for the first time was disappointed with the respon…

[image] We’re working on joint accounts! News & Updates Hi everyone, I am Georgia and a Product Marketing Manager here at Monzo. You may have seen me on the Core Experience threads! Lately I’ve been working on joint accounts… As you know, we’ve been working on improving j…

I can get to the point of choosing someone to open an account with at least. I haven’t tried further.

You’ve gone from a friendly avatar to looking like a henchman from a film :rofl:

Really appreciate all the replies. It seems I’m not the only one. From reading the other replies it looks like the issue(s) are Monzo’s wording and experience is bad, whether it is their fault or not The problem could be with Monzo’s policy or a regulator but we don’t know The criteria doesn’t se…

Feels like a very fair summary, Tim. When I get around to writing my 2023 predictions, I’ll definitely have a relaunch of the UK joint account on the list. I’m hopeful.

I was gonna vote for option 3 (‘N/A - I already have a joint account’) but then had an idea. We already have a JA - and the options to apply for a JA no longer show in the main feed or the ‘Things you can do with Monzo’ carousel section - which makes total sense. But what if I searched for ‘Openin…

It’s quite clear that joint accounts still exist, we see this time and time again when someone decides to pipe up on the forum. People aren’t eligible for whatever reason, case closed, move on to a bank that will provide the service you are looking for.

[image] DaveJ: People aren’t eligible for whatever reason, case closed, move on to a bank that will provide the service you are looking for I really think this sort of post is unhelpful and unconstructive. It doesn’t add anything to the conversation, is disrespectful to people who ask genuine…

But we don’t really need a thread a week, the think-piece replies, a poll, conspiracy theories, faux outrage and everything else that goes along with it.

Feel how you like, that’s my opinion. I’m not looking for you to agree with me one bit, I don’t need your approval or likes. All that happens is another circular conversation about joint accounts

Not eligible for Joint account - Monzo investor, premium payer and early adopter

UK Help

Dan5 (Dan) 1 January 2023 15:06 30

The option is only hidden if you’re not eligible.

Unable to create a joint account?

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Refused a joint account Help	69	21442	27 July 2022
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Why are joint accounts so hard to open? Help	27	5391	10 October 2022
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Not eligible for Joint account - Monzo investor, premium payer and early adopter

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