How can I retrieve statements form 2017. It is only sending me statements from the 19/03/2018.
I need these for my accounts.
How can I retrieve statements form 2017. It is only sending me statements from the 19/03/2018.
I need these for my accounts.
Heya
Hmm, thatâs odd!
Did you have a Monzo Current Account (Not the PrePaid card) back in 2017?
I setup my Current Account in August 2017 and Iâve got statements as far back as then
Iâd get in touch with Monzo. They can send them. Mine go back to 2017. Unless, as @nexusmaniac said, you were on prepaid then.
Prepaid statements wouldnât be automatically included in any data exported from the app
We can generate most of them manually through internal tools, but in some cases they have to be escalated to Techspecs (like myself!) to run my clever script to generate them psudo-manually so it could be a 24 hour wait for some people
That makes sense & rather inconvenient but yes, if this could be done it would really help out.
What do you need me to do?
Just message us through the app
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