New card balance

How do I get into app I am a new customer my card hasn’t arrived yet

You’ll need to wait for your card to arrive before accessing the account, this is a security measure.

Is this a credit card or something is the money on it

It’s a current account.

I’d suggest reading up on what you’ve signed up for if you’re unsure what it is and how it works.

Edit: Just seen your other comment in another topic. Can you clarify what you’ve done in more detail as it seems like you’re confusing the community with the app?

It just said your cards is arriving soon.

You need to wait for your card to be delivered. Along with this will be instructions on how to activate it, then you’ll have access to the app.