Not in the UK app
I sent an application for an N26 account three weeks ago, the app said “we’re checking your documents, it can take up to five working days”. Nothing has happened. I’ve just sent my request to close the whole thing, what a joke.
I had a similar experience to you. Took almost two weeks to get the account opened, by which point they’d lost me as a customer. Closed my account shortly afterwards.
If it had been an all-singing, all-dancing challenger to the big two (you know who I mean) UK challenger banks, I may have kept it open. But it wasn’t
I agree.
I think there’s serious lessons to be learned by Starling/Monzo etc with just how bad N26 was when it launched into a new territory with next to none of its existing features.
Today I got a survey asking my opinions on N26 since I haven’t used them in a while.
And we shouldn’t forget the extraordinarily long run-up to the launch and the accompanying hype. Many a mouth was watering, as I recall
Three weeks is nothing.
It turns out N26 doesn’t play nicely with my phone camera - all the images are a mess - so I’ve been sick at the “upload your ID” stage for a long, long while… Just can’t be bothered to work out how to cancel the whole thing
Interesting…
Eventually, you’ll be able to share a Space with other people so that you can save money and spend money together. It’ll work “like a WhatsApp group,” Stalf said.
Looks like Shared Pots are coming to N26 too.
Anyone managed to set up a direct debit on their N26 account yet?
Maybe Monzo can get further information on this to help with their cards??
Has anyone else had problems with their card when they first got it? I’ve tried it in three different shops both contactless and by pin and gets rejected Everytime, even says the pin is wrong when I know it isnt. Not a very good first experience
Have u activated the card by using the card in an ATM?
Ah I did not do this
Think it’s something to do with setting the pin into the chip of the card which is why the terminals are saying it’s incorrect
Is this an advert for the internet banking app B from Virgin Money/Clydesdale/Yorkshire?
No, it’s an ad for the not–similarly named banking app N26.
Confusion abounds
Move over B
I don’t know, but when WalMart opened in Germany, the staff were told to smile to any customer within 10 paces, and to help them pack their bags at checkout. The smiling was interpreted as “flirting” and the checkout bagging was interpreted as “employees attempting to steal from them.”
This may have something to do with German customer service.
Where did you read this?