I know N26’s body is still warm but how about jumping in there and helping them move to a similar (but better account) and helping their staff in. Great company, great customers, go get em tiger!
Do N26 have many uk staff? I thought most, if not all, were based in Berlin
The n26 app is a dream to use. Monzo’s app has horrid UX, too much friction, too much clutter, and no full web interface. Monzo would need a huge overhaul with a focus on bringing order to complexity before I could consider using them as my primary bank.
Did n26 have a full web interface?
I believe it’s fully functional except for actually making payments where it sends a push to your phone to approve and no fall-back auth method.
They have at least some. If I remember correctly they are registered at a co-working space in Spitalfields… odd for a registered company address.
This is correct, although you could queue payments from the web view, and authorise them from the app on your paired phone whenever is convenient. The window for authorising payment requests made from the web view is 24 hours.
Looks like no incentive needed
This was very nice
So where will you move to when N26 boots you out?
I’ve not decided yet, but Barclays were my main current account prior to N26, so I’ll likely just start using that account again. I need to research some more to see what else is out there, but the new First Direct app looks good.
I’ve been deeply interested in this industry ever since the inception of Simple in the US. I always hoped they or someone similar would come to the UK, and until now N26 is the closest we got to the Simple banking experience, in my opinion.
If Monzo isn’t an option, why don’t you consider Starling? I bank with them and overall I’m happy (sure they have their quirks, but it’s still light years ahead of any legacy bank).
I already have an account with Starling actually. The user interface is nicer than Monzo’s and they’re launching a web version, which is great! But I don’t like their approach to security, it’s restrictive and gets in the way. For whatever reason, up until N26 launched, I just kept finding myself going back to Barclays for my day to day banking.
Is Starling “security” actually worse than Barclays’?
I agree that Starling’s security is annoying and useless (it’s already my device, and an attacker gaining access to it has a lot more ways to profit than accessing my bank accounts), but in my opinion it’s still better than legacy banks which often ask
for BS “security theatre” reasons questions like “the 3rd, 5th and 7th character of your password” or similar.
Yep, I do think Starling’s is worse than Barclays. Barclays is just Touch ID/Face ID and a 5 digit pin code that’s used for bank transfers. Pretty similar to Monzo. The only frustrating thing with Barclays was during the set up, which required either a PINSentry device or a trip to the ATM. Annoying, but once completed, it’s fairly unobtrusive. Signing in on the Barclays website is more cumbersome though. I hope Starling take a more common sense approach to web based banking.
Eurghhh, anybody else seen that horrible Starling Facebook ad? Another reason to consider them crass and old school.
Yep, just saw this on Twitter. As someone who is genuinely disappointed that N26 are leaving the UK, this rubbed me the wrong way.
What’s the issue with how Starling do security these days - uninstalled them a while ago but don’t remember it being much different to Monzo?
Yes, it might not be in the best taste, but you have to admire their audacity.
I too was disappointed to see N26 go, but you can’t blame Starling for capitalising on it.
Would you be complaining so much if it had been Monzo who had got in first
The force you to use a restricted alphanumeric passphrase on top of other standard security practices for day to day banking tastes like payment transfers.