Monzo card hasn't arrived

Hi! My monzo card was ordered more than a week ago and hasn’t arrived yet. Could you please help me to find out what is going on?

Hi.

Nobody here can help you I’m afraid.

What does the app say? When was it expected to arrive by? A week has had a weekend in it and the postal service is incredibly busy at this time of year.

After a certain period the app will let you order a replacement.

1 Like

Am same like u I was waiting it long time but never arrives xd

Unsure what’s occurring. I upgraded to Plus on Friday and a new card arrived on Tuesday ! Perhaps check the address you gave Monzo or has been said order a replacement when your app allows you to.

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.