I’m new to the UK, and I created a profile on the app and ordered my card. That was nearly a week ago, and my card hasn’t arrived.
When I look for help online, it says to click the help icon on the app, but there is no such icon on my app. There is only a button with the option to activate the card and an animated figure running and saying that my card is on its way.
I’m very frustrated. Do I have to deposit money into the account for the card to be sent? And where do I even find the account details? Help please.