Monzo widget not working (iOS)

(Mike Blackett) #1

Hi,

My Monzo widget on iOS (11.2.6) just displays ‘Open Monzo’.

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I have tried reinstalling the app and removing and re-adding the widget. I have tried disabling and re-enabling Touch ID. I have been using my account.

Any ideas how I can get the widget working?

Cheers

Mike

Adding Monzo widget to the lock screen
(Jack Donovan) #2

I’m sorry this doesn’t add to your discussion at all. (not because I’m horrible, because I’m an android user) although, I am about to hunt to see if there is a Monzo widget for android…

But from your screenshot, I thought there was a little bit of food on my screen. But it’s from your screenshot… How has that happened :joy:

Edit: I’ve had a look, no android widgets. @simonb. Nice little pulse graph widget? Would be quality :heart_eyes:

(Jack) #3

Looks like the pen markup tool on IOS😂

(Jack Donovan) #4

Realised that after looking a bit closer :joy:

I was actually eating a chocolate cookie so you can see my point. Haha

(Mike Blackett) #5

Haha, yeah I must have accidentally marked it up, I just tried to wipe it off my screen too!

(Nick Rothwell) #6

Widget broken for me at the moment, same symptoms.

(Mike Blackett) #7

Still broken for me! :weary:

(Nick) #8

Seems like this is still broken in the latest release!

(Tom ) #9

Interestingly mine is working as designed.
What happens if you disable the widget then reenable it?

(Only available in amateur ) #10

Nothing. Still not working

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(Tom ) #11

Well this surely requires @rika who might be able to give some insight here.

(Andy C) #12

Did anyone get this sorted as I’m having the same issue

(Mike Blackett) #13

Nope. :weary:

(Simon B) #14

Indeed. I would love an Android widget. Not sure it’s a big enough thing to be roadmapped. Maybe in some bonus time. I’ll have a word.

(Jack) #15

I like this idea also, plus graph widget for iOS would be :sunglasses:

#16

So I can see a flat line on my phone desktop too! For me any Android widget would be useful if it had a mini statement of last six transaction, and perhaps exchange rate calculator for trips

(Rika Raybould) #17

Following up on this one, I think we’ve fixed it again in the next version of the app (1.9.33 #398, currently released to TestFlight users). :tada:

(Dan) #18

Not working on my TestFlight mate and I’m on that version :frowning:

(Jorge) #19

I don’t really want to start another thread about the widget for iOS.

Is there any way to show the full balance in the account (including pots) instead of just the current account balance? If not, can we please have this?

(Jason) #20

After adding the Monzo widget to my lock screen it will not display my balance, just the message “Your balance and daily spend will be visible here once you have started using your Monzo card”.

I have opened Monzo from the widget multiple times and have also used my card to make purchases but this does not seem to go away.

On iOS 10.3.3 using app version 2.0.0.