Had a recent notification to download new App and change my PIN. App will not download so I have withdrawn my money out of Monzo Plus account.
Scam?
There is a thread about it below.
unlikely a scam as Monzo have posted on the community forum about this very thing , and their twitter account
You might be on the latest app version , is it just showing no update available in the app store?
Yes, however App will not download.
Still not convinced as now canāt cancel the App download. Glad I have removed my money!
A Monzo employee posted it. The website lists it.
I would try uninstalling the app and re installing it if it was me , however when I downloaded the new app update 20 minutes ago my transaction feed didnt update and was left with a blank feed with no items on it at all , I swapped display a couple of times and the account feed came back with all my transactions on- if you are not convinced a - its a genuine message from the bank , or b - its not safe, you are quite correct to remove all your money from the regulated bank -
ps my money is still there , my savings accounts are still there , in fact everything is still there
What kind of scam do you think it is that would ask you to change your PIN at an atm?
From the appstore? If so this isnāt a Monzo issue.
If you mean your app wont update, perhaps youāre already on the latest version. It details within the email what the latest version is