At the moment it’s built internally on a platform by wonderful Monzo staff Every day we’ve got new ideas for how we can make it more efficient & our lovely Captain @Fred works hard to make sure CATG are getting the best tools!
I drink so much coffee. My favourite coffee shop has to 1000000% be http://www.stag-coffee.com/ It’s a coffee shop back in Kent and just such a nice place to chill. They also have events there, so I went to a Two-Tone night there last year. If you’re ever in S. E Kent, check it out ️
I’m not really sure on the answer with this one if I’m perfectly honest. But I think they often have huge call centres, which may be something to do with why they don’t need it? Couldn’t give you a solid answer on that one though, sorry Josh!
Lastly… the most common reason people call Monzo… Perhaps people finding cards (as our number’s written on it) or people trying to log in with the wrong email address
It changes each week, but I think these are probably the leading two!