Monzo Points Early Access
As some of you have noticed, we’re starting to think about how we can help you get more when you shop with Monzo. We’re currently calling it: Monzo Points!
We’d love to give you access to a very early beta, and get some early thoughts and feedback.
We don’t know if this is the right approach, but we’re launching something early, getting feedback and iterating quickly. It’s not necessarily representative of the final thing yet!
A bit more info
The working vision for Monzo Points is “Get more when you shop with Monzo”.
We’re still working this out, but here’s our thoughts on the key principles:
- It’s a way for Monzo customers to earn rewards. That might be in the form of points, which you can exchange later, or an immediate reward like a coffee.
- You’ll get rewarded for more than spending, like using Monzo as your main account, writing a review of a retailer, or referring a friend.
- Offers will be relevant, this might be based on your spending habits, your location, or information you tell us, like your top five places to shop.
- The experience will be seamless, with just one app and no need for stamps or vouchers or receipts scanning.
- It’ll deepen your relationship with Monzo and your favourite brands, by bringing visibility to your loyalty, we’ll enable merchants to reward you appropriately.
We’d like to open up access to around 50 people from a waitlist. We can’t give everyone access at this stage, but if it goes well we’ll continue to roll out from the list.
The experience isn’t perfect yet, so bear with us. In particular, here’s a few things to consider:
- Offers and rewards are very limited (and they might not be relevant for you at this stage)
- We’re changing things regularly, and so things might be changed or removed without notice (including the entire thing)
- We may a/b test things, or launch to small sub-groups, and so you might not see the same things as someone else on the trial
- There’ll be very limited in-app customer support relating to Points, so please use this thread to share feedback
- Expect bugs!
However: your money is always safe
What we’d like from testers:
- Fair feedback, that helps us improve the current version Monzo Points
- Your ideas on what you’d like to see from Monzo Points in the future
The first version
The very first version of points includes:
A welcome tour: this explains what points are and how they’ll work.
A home for points: where you can find all your current offers and rewards.
A way to earn points: with Pret a Manger. We’ll try a few different ways to earn points.
A swift follow-up in the next week or so will include:
- A way to redeem points: again, with Pret a Manger (a hot drink) and with Monzo (a hoodie).
How to get Points
We can’t give access to everyone that signs up at this stage, and so we’ll be choosing randomly from the waitlist.
Pop your name on this list, and we’ll let you know in the app, hopefully early this week (or even today).
- We check responses regularly, but only on working days, so it can take a few days to get access! We’ll let you know in-app.
- Make sure to use the same email address as on your Monzo account, otherwise we won’t be able to find you!