I hate going through people’s comments and picking out different parts, but I thought it was worth clarifying some things, otherwise misconceptions keep on circulating.
It was worded badly by Monzo at the start, but my understanding is that it’s not a £3 “early adopter” promo, rather the fact that Monzo feel that the £3 is worth it (the majority seem to disagree right now).
The £6 per month that Monzo talk about isn’t known yet - They’ve said it’ll be £6 per month when they have more to add to it - I don’t believe the current offering will ever be charged at £6 per month.
I’m with you on this, but from everyone I’ve spoken to, the “one off fee” for a card isn’t a route that anyone will go down - Sadly, I’ve resigned myself to the fact that “one off cards” will be behind a subscription of some kind.
I’d love to know the percentage of customers who actually use Airport Lounges… it seems like such a rare thing for people to take advantage of, that I’m not sure it would be seen as a huge value to a packaged account like this.
Of course, if it was truly a “pick n mix” type package, it would be great to be able to add “Airport Lounge access” for X amount per month.
For me, the biggest thing is still this initial £3 per month which for me is worth £0. Appreciate Monzo have opted for the “higher margin” products as part of the core package, but it just makes them uncompetitive when you eventually do factor in the things you’ll want/need.
Unless the “swag” included some decent worthwhile items (still seems to be TBC)…
I get that this is early days, and in a limited trial etc etc…
But, if Monzo want their customers to be guinea pigs and offer feedback through the forum, they should really be crystal clear on what’s on offer currently, and actually answer important questions from customers.
The obvious ones from what I’ve read (which are still unconfirmed by Monzo), are:
- Is the travel insurance age limit 46?
- What “swag” do you actually get for your Plus subscription?
Hopefully someone can answer soon 