There’s been a whole other thread on feedback. Use the search function and check it out. Most of what has been put here are carbon copies of the last thread, with mostly the same posters.
People think the offer isn’t worth £3, I dont. People however aren’t averse to the idea of Monzo Plus. People want it to be competitive. Monzo are working on all of these things. Repeating feedback isn’t constructive.
Many banks offer packaged accounts or premium bundles, but you often end up paying for things that you don’t need or want. You might find three out of the five things in that bundle useful to you, but you still have to pay for the two that you don’t.
I was confused when I saw this thread because the question is very open-ended about what people want to see when they literally opened this question to people days ago. I can’t imagine many people feel happy about the fact the same question has been asked again elsewhere, so would want to see their points made.
I would agree about the point you made regarding giving duplicate feedback, if we weren’t being asked so nicely to provide it multiple times…
I can pay more for the custom feature and get travel insurance but that’s about it as I am over 200 miles away from there office so wouldn’t make use of the event part of it and a lot of what they do gets posted on their YouTube anyway.
I closed my Monzo account because I don’t think it represents good value. I won’t go over old ground but the likes of foreign ATM fees, overdraft charges, cash deposit fees, etc. put me off completely. I was clearly in the minority as there are many people who are using Monzo and love it. However, this latest “cash grab” (for that is how I and others perceive it) is likely to make more people sit up and consider their options.
I really want Monzo to succeed long term (and have no doubt they will) but the various charges, fees and attempts to monetise things give a really bad impression.
I hope this feedback is taken in the spirit in which it was intended. I can’t be the only one who has been disappointed by Monzo’s decisions of late.
I’m normally a strong advocate for Monzo, but I can’t help but feel disappointed by this. £3 a month for a different coloured card, and a weblink, I don’t get it.
Just to clarify, I closed my account a while ago as I don’t think the account as a whole represents good value. It wasn’t a decision based on today’s Plus announcement.
I had hoped to see a better system, this is awful.
I would love to have a better colour card, but I’m not willing to pay month after month for it. I’d happily pay a small, and I mean small, fee to replace my card immediately with a new colour, but I’d expect any of my future cards (end date reached, stolen, lost, damaged…) to also be that colour without any further fee.
What a total flop this is. I love monzo but this is a pathetic waste of money. Come back with something that’s valuable and not a £3 blue card with a custom link. Tragic.
Monzo will be using Mastercard’s international network to get the money to you - Global Services | Mastercard - virtually every bank which offers emergency cash overseas uses them (or their Visa/Amex counterparts)
Its a different matter if you’re in the UK and a Barclays or RBS/Natwest - as they run their own ATMs which can then operate in the way you describe above