Any interest you’ve accrued whilst signed up to Plus will get paid out at the end of the month, similarly if you signed up for Plus again it would start adding interest on top of the interest you’ve already accrued this month
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I dropped Nutmeg a message the other day about the friction they were putting into letting me transfer elsewhere. My main point was that the easier it is to leave the more likely I’ll be to stay.
While Monzo seems to make it relatively easy to cancel, the absence of a “let it run until the end of the month then elegantly cancel” option is a bit of a shame.
And the 16p fee seems a bit petty. But in that spirit, I think I’ll wait until late this evening to cancel. 
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I contacted support and they told me this fee is because Monzo is calculating refunds based on 31 days and apparently we used one today. If you contact support they should be able to help as there should be no cancellation fee and with the lack of cancel at renewal, they should be able to refund them 
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I’ve not yet cancelled, but also did the same check this morning.
It seems bonkers that there’s no way to ‘cleanly’ end your minimum term. I do love that there are no hoops to jump through, but the whole “we’ll charge for the whole month and then reimburse” seems… Curious…
But equally… 16p… 
But it’s the principle darn it!
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Devils avocado and all that… But I wonder if this was a conscious choice of
“We could spend £X in resources to make it work this way, which would be more complicated than what we have” vs “We’ll probably spend less in complaints if we leave it this way”.
Given that the Monzo Plus payment is some ‘special’ payment type (i.e. it’s not a card transaction), I wonder if it needs a special way of processing, and therefore these problems pop out of it?
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I’ll stick with it for a little longer.
I just don’t understand why there hasn’t been a little tweaking of offers or addition of slightly improved features (paying from a pot with a virtual card, anyone?) as an attempt to retain customers.
Feels a little like they released it then forgot about it.
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My sense is that the pandemic got in the way. Lots of the work for Plus was done just before, then there was a panic, then furlough, then essentials to keep running. They now seem to be ramping up again - for me, the question is whether there will more coming from anything they managed to land in Q2, or whether Amex was the extent of it. 
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I do understand that it’s hit development for them and Amex was a welcome addition.
Other competitors have managed to release big changes to their offering over the past 7 months though. Monzo appear (and that’s obviously just my opinion) to have stalled.
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Are they?
I can’t help but think that merchant data corrections are the canary in the coal mine here, and I’m afraid that it seems as dead as ever. (13 July is that last update I’ve had.)
I meant ramping up on Plus. Whatever is going on with merchant data is anyone’s guess!
I tried to cancel plus yesterday and there was a £5 fee. I cancelled today before I got charged the £5 monthly fee and would get charged £5 cancellation. I cancelled after the £5 monthly fee and Monzo charged me £0.16p for the privilege of an hour?!
Even cancelling Monzo Plus is disappointing.
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Gadget insurance please
Yeah, I think just a 24 hour buffer is fair, then charge pro rata after that
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Tap waters all round!
Hmm I never got my 16p back when I cancelled 
I could’ve bought a nice bag for life at asda for that 
I’m actually going to cancel plus next week. It’s just not worthwhile, for me to put time and effort into creating a budget sheet for the live transaction export.
If it ever gets to the point where there’s a repository of sheets available for different purposes then I’d probably look at coming back.
The only other useful feature is the custom categories but I can live without them.
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Cancelled mine last night as really wasn’t using it
Sadly would have loved to see nee
Offers or cash back
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Have I told you about my new job?
(I’m joking before the rumours of me working for Monzo start again 
)
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Yep, we’ve been running a few different surveys like this since day one 
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