Getting this when trying to order monzo plus card.
I have force closed app and tried again but still the same message.
No reply from In-app chat
Any help would be appreciated
Thanks
Chris
- Delete the app
- Restart your phone
- Reinstall the app
Normally solves this issue 
Thanks, just tried that but still getting the same screen.
Any other suggestions?
Plus has been paused - I wonder if this means no-one can join (or order a different card) while it is being restructured?
I’m on the £3 per month early bird plan and I haven’t been able to even see the new (Plus) card screen since bundles were announced.
I hope so… It’s already paid.
Just got a reply on the chat, it has been escalated to a specialist
Uh oh 
I hope the response happens 
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Have you had a card previously to this ? 
No. This is my first experience with monzo.
Ahh that’ll be why, if there is no active card then this can cause issues. We’ll get this sorted 
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