Monzo Metal Card Peeling

Monzo can close your account at any given time for any reason, doesn’t need to be a breach of any law or t&c, though can be deemed an unfair outcome if there’s no reasoning behind it, which the FCA may frown upon.

2 Likes

It can’t be deemed as that unless your Nigel Farage :joy:. I can’t help but feel like @Jank0x is not being serious

They appear, usually post jibberish and then disappear again. I wouldn’t take any notice.

4 Likes

Well I was correct for the most part then.

1 Like

My card began peeling a few months ago and I managed to get a replacement for free via chat. Since then my new card has started to do the exact same. From my experience, the cards are pretty poor quality.

4 Likes

I mean if it’s a design flaw and you used the card naturally, and didn’t abuse the thing then I do see why they replaced it free of charge the first time.

If it’s happened a second time then the design may need to be changed, only if it happens to multiple people.

The main problem I have with mine is that it’s gone yellow where it’s been held in a leather card holder, but I think they do warn against that and I don’t really get it out so I very rarely see it.

Is there a way to completely remove the white layer?

Chat have finally got back to me so hopefully after sending them a picture they will send a replacement

1 Like

And a replacement is being sent FOC thanks to Naomi in the Plus & Premium team :hearts:

9 Likes

Mine is exactly the same as the day I got it, but I only use it to get cash out of the ATM. I pay for everything with Apple Pay.