Regrettably this story isn’t quite mine. My girlfriend and I both work at the same place, a car insurance call centre.
She told me about a customer she had the other day who, when they needed to make a payment, queried if he could pay on his Monzo card, and asked of she had heard of them.
She was pleased that through me she did know and was able to have a little chat about it.
I’m slightly jealous I didn’t get the customer myself!
Please share your stories of any interaction with other Monzo users in your workplace.
Monzo is quite popular at my workplace already - a tech startup in the heart of London! I think the next challenge is to convince more people to use it as their main account instead of a prepaid card.
I work for a large media/advertising agency and see Monzo cards daily at the in-house cafe (which is card only, we’ve gone cashless).
When we moved into the building at the start of the year it was a bit of a nightmare, the phone signal was awful so the card terminals couldn’t dial up to authorise cards, so if you tried to use Monzo or any similar card you’d cause a massive queue while they waved the terminals in the air trying to get signal. Since then things have been sorted out.
But aren’t all Visa cards in the UK going to be online only by the end of the year? And mobile payment has always been online only. So… Yeah. Hardly a Monzo issue uniquely.
It’s taking a long while to trickle up North… despite processing 50+ card transactions a day I’ve only handled about 5 Mondo transactions since launch and they’ve all been from Londoners