Monzo closed my account without notice after having a bad phonecall that triggered my mental health. I have taken absoloute offence to this and find it to be discrimination against the mental health act and equality act of 2010
I was due to get payed tomorrow and Ethan from monzo saw this and decided to close my account. Disgusting.
Because I get under stress easy and my mental health causes me to get worked up. Instead of working with me they have made my life living hell
I cannot pay phone bills, tax, rent , feed my dog or myself tomorrow all because my account has been closed. Disgusting. IM GOING TO JOIN Revault now where i will be treated with respect and decency
Sorry to hear that your account got closed.
It will be unlikely that your account was closed because you were getting paid. It will be related to risk/fraud and they can’t make exceptions to this.
If you want to appeal, you can, if you haven’t already. Otherwise, as you’ve mentioned it’s best moving onto another bank
You don’t get to make those findings. You are not a judge.
There is clearly more to this story than what you have said. Either way, it’s not something the community can help you with.
Your only option is to make a complaint.
Your post reads like you’ve given verbal abuse to a Monzo staff member on the phone, so if they have closed your account they are within their rights I believe?
Don’t do the same at Revolut or they might do the same.
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I do not think Ethan saw this and thought ‘Ah yes let me close this’. Also if it was a customer service rep I don’t think they can even close them lol.
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Lots of content missing from this. Clearly more to it than “monzo closed my account in violation of my mental health”.
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All those things are coming out tomorrow mid-month and on a weekend?
I’m sure you have food for yourself and the dog. Nobody lives day-to-day in this regard.
Get setup with your new bank, move the money over and you can be back up and running in no time,
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I don’t think this thread’s going anywhere good anytime soon…… 
@Lh100lh if you want to raise a complaint, you can email complaints@monzo.com - if you’re not happy with the outcome of that complaint, you can raise it with he Ombudsman who will have access to all the data and may instruct Monzo to reopen your account if they feel Monzo did wrong.
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To add to this, you get strikes with almost any customer service. First you get a warning and get asked to behave, then you get told to sit on the naughty step, then you get told you can’t chat to them only via certain routes, then you get told you get banned.
How many times did you do bad?
I would also like to know what on earth you said to poor Ethan?
You pay Tax after you get paid?
Happy Birthday 
Thank you!
Gonna need a drink after work me thinks!
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There was an ombudsman ruling posted recently where someone was abusing staff repeatedly and blamed mental health. They got so many chances.
OP has created some fairytale to try and justify it. He’ll be back soon and the flags will be out.
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Spread the word, monzo is not what it sets itself out to be. I do not reccomend getting a Monzo account if you have mental health. They just might discriminate against your mental health amd the way you act and speak which results in account closure without notice. Help me spread the work across all social medias amd platforms to raise awareness for the vulnerable looking to bank. Monzo is the worst bank on the market, the support team get offened easy and your speaking to foreigners 99% of the time that dont understand the U.K benefit system. Copy and paste this and save a vulnerable person from joining monzo today
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You would be surprised just how many people with long-term mental health conditions believe that businesses are required to take abuse as a reasonable adjustment.
It’s a complete misunderstanding of the legislation. Requiring your staff to take abuse, even if it’s the result of a recognised disability, would not be considered reasonable by any judge.
People need to stop shouting about laws unless they actually understand them.
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Go home Luke
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I leave my screen for 30 seconds & miss a comment. 
@GraemeMonzo & @_Tom & @Dan5 I think this thread may well be done
Worlds fastest flag. I didn’t get chance to read it 
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@Lh100lh youre better off just raising your concerns via email to complaints@monzo.com
Nobody here can help with this.
Could this be boxed off and dealt with via monzo instead of speculation and potentially causing further distress for OP 
My bad 