Hello everyone, after looking online for some help I saw this place and just want to ask why Monzo have closed my account for? I have been a user since early 2018 and this has been my main account since then also. I have always had my wages paid in every month on time, direct debits go out on time and the odd transfer from my child’s account so I can get some bits and pieces, basically I am a normal person that does normal things.
Today I get a mail saying that my account will be closed in two months!!! What have I done?!?!
The only things that have changed recently is that unfortunately last year I was made redundant due to covid so did the natural thing and claimed universal credit and job seekers allowance (something I have never done before) although this does not match what I was earning before it is still a liveable amount.
Why would Monzo do this?