Money transferred not received

Hello, i am yet to receive the money transferred to me from HSBC Bank. What can I do

How long have you been waiting? Have you checked with HSBC where it is up to?

About 30mins now. My brother did the transfer from his app

Transfers generally happen instantly, but can sometimes take up to 2 hours.

Give it time yet :slight_smile:

You can read this yourself in the below article:

Specifically from the Help section of the Monzo app re; ‘HSBC’ search:

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Last time I transferred £1000 from HSBC… transferred at 5pm… received next day around 10am

HSBC do additional fraud checks too at times with first payments into external accounts. You will be fine.