Money not showing in monzo account following transfer

I transferred money from my HSBC account to my Monzo account but it isn’t showing in my Monzo account.

Any idea how long it should take for this to show?

Welcome to Monzo Community @paulfitz :slight_smile:

There is a help topic regarding HSBC transfers within Monzo App that you may find useful:

When did you send it. Usually within 2 hours but could be by the end of the next working day.

What is written in the Monzo app is incorrect.

HSBC’s Faster Payments cutoff time is 11:45pm. I think it is more HSBC’s vicious anti-fraud checks blocking it or a delay in Faster Payments as @krr13 states.


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This just seems silly. Are HSBC not directly linked with Faster Payments? I assume they must be. If so, what’s the reason?

Probably to do with their fear of being implicated in money laundering.