Mobile Networks

Any ideas what would be the best cause of action here?

My Sky mobile SIM only minimum contract is coming to an end in a few months (I still have a phone contract with them for another few years) but I’ll be abroad. As far as I’m aware, you can only do the PAC code when in the UK. I don’t want to pay the higher price when my Sky minimum comes to an end and their current offers aren’t great so will likely leave.

Am I right that I will likely have to terminate my contract early, pay that fee, then move to another network before my holiday?

And seriously, this word filter isn’t great. A word for waste that can mean bad isn’t allowed. How is that offensive to anyone?

Don’t you just do the PAC online?

Potentially? I thought you had to text some number but there may be a way to do it online. Can’t quite remember from last time

Looks like you can request one online. Don’t know how I missed that. Would everything work probably with set up etc if I was doing it from abroad?

Giffgaff is testing broadband by the way. Some may want to take a look (I know this is on the broadband thread, some may be interested to hear about it here though)

https://www.giffgaff.com/broadband/register-interest

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I don’t see why not. It takes a few days anyway.

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May just sort it out beforehand just to make sure it works. Terminating my contract early won’t impact me right? Apart from the extra cost (which Sky says I can reduce by switching plans beforehand)? Especially when I’m still with Sky for my phone contract?

You need to ask Sky for clarity.

You usually can’t activate a UK sim abroad. As for disconnecting, the short code service for PAC 65075 or STAC 75075 should work abroad I believe but you may need to check online for that.

In terms of ending your sim and the device plan still going, with O2 it would sum up the entire balance and demand it within 30 days or so, but again worth speaking to Sky to check if it is standalone.

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Sky I think is one of the few companies to do completely separate phone and SIM plans so my contract for both are completely separate. Can’t see why one would effect the other.

That’s why you need to check with them.

I did check on their forum but obviously, they are not Sky employees. Annoyingly, it seems the only way to contact them directly is with the phone

I did look through the process and my device plan was not mentioned at all when looking to stop my SIM. Again, legally, the contracts are separate so I doubt Sky could force me to pay my phone if I cancel my sim

Is this referring to cancelling Sky mobile SIM contract but still paying for my phone?

If you’re a Sky Mobile customer, you may be able to reduce your early termination charge by changing your plan before you cancel. If you have any outstanding credit agreements for your product(s), your monthly repayments will continue, or you can choose to pay the remaining balance in full

I will still have a credit agreement for my phone which will need paying off so I assume my monthly repayments will continue

They’re saying downgrade your sim only plan before you port out or cancel to save money.

The device plan will continue as normal.

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Thank you! That’s what I thought.

And as far as I’m aware, thats exactly what I want. Early termination of SIM plan to avoid problems when abroad, with my device contract unaffected.

And I’ve changed my plan to hopefully reduce that cost, although it wasn’t too high to begin with anyway.

What network you off to?

None of the main ones. Prices just aren’t great.

Probably Tesco or Giffgaff. Wouldn’t mind some EU roaming included, and Tesco says I can keep roaming for the length of my contract as long as I get a clubcard price deal.

That’s not a bad offer from Tesco if O2 works well where you are.

You can usually grab a great O2 deal by hotdealsuk which include 25gb roaming, and O2 priority and all the 5G malarkey.

O2 and Vodafone are good around where I am. No point going for Three. Completely dead round here. And EE is just too expensive. I’ll definitely have a look at those O2 deals

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Changed my plan and the early termination fee has plummeted. Glad Sky mentions doing this one their website or else I just wouldn’t have thought about doing it.

Tesco Mobile has been ordered. Hello EU roaming for the next 2 years :waving_hand:

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I noticed an oddity with spusu the other day.

I’ve been using Speedtest and AAISP to check speeds for a little while and they have always more or less shown the same speed (around 20-40 down).

I upgraded to unlimited data (from 40GB) yesterday and immunities that my phone felt much more responsive online, so checked the speeds again.

Speedtest now shows 200-400 down, but AAISP still shows 20-40.

That aside, I can’t find anything on the spusu website to suggest that unlimited data increases the speed, but that is what seems to have happened for me.

I’ve also noticed that I’ve used 7.35GB of data roaming in the EU in April, but I haven’t left London. :man_shrugging: