Missing Transactions 2

(Matt Hill) #1

This is a screenshot of my Monzo transaction summary from October 5th, as you can see i spent 1200 Japanese Yen on the Nintendo Eshop (Japanese 3DS console, not a UK 3DS).

This transaction went through perfectly fine:

However today noticed it has now totally disappeared from my Monzo transaction summary:

I’ve only had Monzo for a week, so i hope this is the correct place to report this.

(Alex Sherwood) #2

I expect this is the same issue as the one that was reported here -

The transactions will still be in Monzo’s database but it looks like there’s a bug in the app.