Merchant names are a mess

I think Google is now passing through a different transaction reference for G Suite payments, as mine came through yesterday like the below with an :ireland: emoji (and not beautified):

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Here’s how it normally looks…

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It also broke the summary committed spending too! So I had to remove the old ‘Google for Work’ as a recurring payment and replace I with this.

When somebody submits a correction then maybe the next few people buying at that place could confirm? So when yout instant notification arrives :monzo: have the possiblity to approve the change.

However, there should be a way to opt out of that.

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Similar thing happened to me yesterday so I usually buy my BCAA’s/Protein from a machine in the gym that’s run by Nutrivend but now it’s showing up as The Gym Group every time I buy from the machine it’s rather annoying so hopefully this will be looked into as well.

This annoys me, GMB should be capitalised. Surely 2- 3 random letters could be detected as initials and automatically capitalised?

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I’m glad I’m not the only one this bothers. Merchant data is starting to feel very unloved. Some get overwritten when they shouldn’t be, others get logos but not names, others get names and not logos. There should really be a style guide - inconsistencies between how the same merchant is represented across the country is a real problem, or at least it annoys me. It may sound petty, but the lack of attention to detail and consistency in the most customer-facing part of the app should be a focus for Monzo.

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Yes.

Also, @simonb made a pretty detailed post about the current state of Monzo’s merchant feedback system here which is worth checking out.

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Thanks @awjdean, I’d somehow missed that. Appreciate you pointing me in the direction of it :blush:

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