Merchant Data Corrections

Personally ive noticed that if i submit twitter logos recently they get sorted within a day or two.

Its when i submit other requests these arent done so could be a case of when some COPs have a small amount of time theyre doing the easier ones :man_shrugging:

I think it’s not 100% but most of the time when I have used my card it has be corrected and as you mentioned it’s huge job just to re write the system from scratch.
I mean monzo is still growing and I sue with time it get better and problems will be solved.

@simonb would we be able to get an update on this as its been a while i believe?

Last thing i remember on this was that uk wise it was being ignored but the us team were beginning to look into the lack of merchant data in the us and how to possibly handle this the best way possible.

Any of this overlap? Can we expect this to be looked at or cam we just stop wasting our time caring about this all?

I sure they do care about it as they said they growing fast they hiring new people all the time they are make it a major re do if the live chat at this time as well so they is a lot going on I sure they do care about it.

The post from @simonb that you replied to is from August 2018, though. I think everyone is just hoping for an update on the current situation.


Still unsure do doing the best any way

Another messy, incorrect physical address for a transaction that took place online. This seems to be so common now. :disappointed:

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Just a few recent ones that are being neglected. It’s now a daily occurrence for me :pensive:

Year in Monzo would be so much nicer if merchant data was improved!


I would agree with every one this could end some work I hope over this year they improve this and make it more better.

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