Continuing the discussion from Add pennies to pots:
This seems to come up an awful lot, it’s definitely something that I missed and was initially frustrated by when pots launched.
Is there a way Monzo could highlight this better, or some of the subtler elements of feature launches to all users?
Not everything is intuitive, and not everyone reads blogs / community / emails from companies.
I’d imagine a task recorder style demo alongside in app notifications of new features could word well?
Alternatively for things like this, a little dismissible (one time only) ‘did you know’ style pop up when on the pots screen.
Just worried that knee jerk confusion/frustration could lead to less engagement/friction with features which could otherwise be significant converters if landing better?