Losses my card and sold my phone

I had a monzo account but sold my phone and lost my card can you help me get this back ?

I would say you need to buy a replacement phone, log into Monzo and then request a replacement card and also freeze your old card if you have lost it.

There is access to some things on your account online however i am not familiar with this platform.

1 Like

We can’t help you here, we’re all just users.

The help you need is here: https://monzo.com/help/emergencies/lost-phone/

1 Like

As well as the advice above, you can check your account and freeze your card at web.monzo.com.

2 Likes

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.