Bushbert
(Jon Bushby)
24 April 2023 17:01
1
When I look at the loan eligibility it says under “Your income information”, “we don’t know enough information about your income”.
I’ve no idea what this means? I was asked for my salary information recently, so what I don’t get is if they don’t know it why not just ask me?
1 Like
You can lie. They mean they can’t validate it.
You can change that by getting paid directly from your employer in to Monzo. Or apply for a loan elsewhere.
2 Likes
ndrw
(Smartest ‘person’ in the ‘room’.)
24 April 2023 17:02
3
It means they can’t verify it, either by getting paid into Monzo or via information recorded to CRAs.
I was told 3 months pay will validate your income. As soon as that happened for me I was eligible for Flex, overdrafts and loans.
Bushbert
(Jon Bushby)
24 April 2023 18:39
5
I see, my salary is paid into a different bank account and I don’t particularly want to change that. I wasn’t looking for a loan was just interested in what it meant. I think the app’s text could be a little more specific.
1 Like
Carlo1460
(🏳️🌈🐈⬛👫🐈⬛🏳️🌈)
24 April 2023 18:51
6
Looks like you were looking for a loan.
I have a nose at that area in the app from time to time. I’m not actually going to apply but just curious.
Same with the Flex credit limit. Although with that one I did decide to accept the new limit after a few days.
4 Likes
Is it unclear?
They say they don’t know how much you earn.
Given you don’t get paid into your Monzo account, they don’t.
Solution: get paid into Monzo.
You simply telling them isn’t proof of anything. You could very easily lie.
4 Likes