🐎 Lloyds Banking Group Chat

UK Financial Chat Fintech Chat
1690

Fair, thanks for Checking. I never really check that bit either, with HSBC it does tell you if you’re over which is useful.

Also, what’s with the activation code in the post still being a thing in 2024 :eyes: :melting_face:

1691

I’ve never had to endure it but I’ve been a customer on off for about 5 year if not longer :sweat_smile:

1 Like
1692

Love the Spending Insights but it was a bit hit and miss on my Halifax app. Every now and then it just randomly shows a blank page with “NOT FOUND” at the top.

The new Lloyds font
 :tired_face: Hope they’re not bringing it to Halifax.

1693

The apps will likely the same except one blue one green :sweat_smile:

2 Likes
1695

I never get these, only when a statement is produced.

1697

Jeez.

Not sure Ive had those.

1 Like
1698

Just checked my Lloyds mailbox.

My Statement of Fees is once a year, mid-December.

Anything in your settings?

1 Like
1699

That’s weird being weekly - I only get one statement of fees a year. Not sure if changing anything in statement frequency would help as the only options are annually, quarterly or monthly

1700

Do you think it’s important?

1701

I have it, but I have no value in anything it offers. The only thing I note is a slightly increased fixed 1 year ISA rate - which looks to be below market. Everything else is just sales attempts repacked. Quite insulting really as it is so basic.

1 Like
1702

Odd one with Lloyds. Considering them over HSBC, so tried to open an account. After being told I could, then getting a text to say I couldn’t, I gave them a ring.

Their ‘who do you work for’ box has a character limit on it, so I couldn’t put the full firm, let’s for examples sake say, ‘Nakatomi Corporations’ and shortened it to ‘NC’.

Spoke to a very lovely lady on the phone who apologised for this and overrode the decision. I had also been asked to go to Branch, which is nigh on impossible where I live. So, even though previous agents had told me I absolutely had to go to branch, sent me a link to do ID via a webform which she could sort out there and then.

Top Marks and a card on the way. Even if it just ends up in the collection, at least I can review them as an option now.

I hope the rest of a banking experience with them is better than this.

4 Likes
1703

I’ve not had any issues with them except my Apple Pay problem which may or may not disappear when I get a new phone :joy:

Branch has always been great, but you’ll not have that joy unless you’re in a city that has one.

1704

I’m making massive assumptions here, but I’m 99% sure I got a Halifax colleague - if that’s right and they are in actual Halifax they’ll understand the issue of branches more than a city colleague would.

The nearest three branches are all at least a 25 min one way trip, two don’t open at weekends and the third one is on reduced hours. Can’t just jump on a tube/bus to the next nearest one

1 Like
1705

Halifax, Lloyds and BoS all handle the same calls from all brands.

2 Likes
1706

Yes, I thought that was the case. Given I got a very ‘local’ Yorkshire accent, even though I live the other side of the Hill in Lancashire, It wasn’t a call centre somewhere in the UK for sure.

1 Like
1707

Trying a new route for the Apple Pay issue.

Cancel both cards as lost so I don’t have any active cards at all.

Leave it a few days, and order a replacement.

Maybe that’ll resolve :pray:t3:

2 Likes
1708

Won’t they send new cards automatically, straightaway, if you report them as lost?

1709

Nope, unticked the box for a new card on both so shouldn’t receive any.

1710

Noticed yesterday Lloyds has a 6.25% Monthly Saver up to ÂŁ400pm. Probably better options out there.

1 Like
1712

Zopa 7.5% fixed, ÂŁ300/month (if you can get to the top of the list for a current account).