Lloyds Banking Group Chat 🫏

The Club Lloyds fee is never charged towards the end of the month; only at the beginning, and then it’s re-credited the same day if you’ve paid £2000 in the previous month.

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It is odd that they won’t pay you the switching bonus for upgrading an existing account to Club Lloyds.
At one time, they’d pay out for switching into an existing Club Lloyds account.

I’ve had three switching bonuses from Lloyds. The first time when I opened the account, and the other two times for further switches into it.

It varies each time. Same with Halifax (when they used to run them anyway, been a while now). Sometimes existing accounts are eligible, sometimes existing account holders are eligible but a new account must be opened.

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You clearly shouldn’t be charged until you have access to actually manage the account. I can’t be the first person to ever open an account on or near the 2nd of the month. Even the Lloyd’s staff member was confused so it obviously isn’t supposed to happen.

Not least it was for 77p. Makes no sense.

I haven’t done a Halifax switch admittedly but I’ve never seen a current customer have to open a brand new account in the same bank to access to reward. Still find it odd.

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I already have two Lloyds current accounts, one is a club Lloyds that I’ve been meaning to cancel for a while

Been pondering switching over to Lloyds, do I have to open a third current account to take advantage of this offer? Saw a post earlier here from someone who opened 3 savings accounts and then had them all closed and wasn’t welcome back, so a little cautious

Correct. You’ll need to downgrade your existing Club Lloyds account to Classic, or close it entirely, in order to open a new Club Lloyds account.

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But it’s not on any Apple device or wallet!

:melting_face:

How would I even know what device? :expressionless:

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Now they’re just mocking you :joy:

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Is it just your Lloyds card you can’t add to Apple Pay or any card?

It’s in the same month. I need to remember to put the £2000 in on the 1st so they charge and refund on the 2nd for my Disney.

… it definitely isn’t :slight_smile:

You have the whole calendar month to be eligible for the fee waiver the following month.

Remember their aim is to get people to use this as their only/main current account, with that £2k coming from salary… a minority of people are paid on the 1st working day of the month, in fact I’ve never heard of it. The most common frequencies I know of are around every xth thursday/friday, 28th (or last working day before) or last working day of the month - z working days.

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Yup. Just Lloyds.

Called and explained > transferred to wallet pay > explained again > transferred to wallet pay because they weren’t wallet pay > asked if I’m through to wallet pay > no, they’ll transfer me to wallet pay.

What a f**king shit show.

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At least I got £10 out of it!

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It is owed, I have no qualms with that. I just think it should be something they consider that as a brand new customer I cannot manage my account until they allow it.

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Also I didn’t really challenge it, I just asked what the amount was and he said 77p. He said he was putting a complaint in for me and put £10 in the account - I just didn’t argue with it!

I still cannot figure out, even pro-rata, how you get to 77p.

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It happened to me ages ago when I applied for mine. It’s a pro rata fee. Nice resolution though.

It’s definitely not in the same month. The terms and conditions state:

"How do I waive the £3 monthly fee?

You’ll need to pay at least £2,000 into your Club Lloyds account each calendar month to waive the following month’s fee."

Doesn’t work that way with me. If I don’t put the £2000 in on the 1st, they charge £3 on the 2nd. If I put £2000 in later the same month, it’s refunded.

77p pro-rata for 30 days would be £23.10 or 31 days would be £23.87 so neither marry up for any account.

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It’s Pro Rata from the account opening date to the date the fee is applied (usually the 1st or 2nd of each month). Mine was £0.75

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