MsEJG
(EJ)
24 January 2023 11:28
1
Hey Community
Can anyone please advise me why my Monzo doesn’t work in Laos? I tried to withdraw around £120 from a local ATM but no luck.
I’ve been travelling for a couple of mths & haven’t experienced any problems in other SE Asian countries.
Any advice welcomed
Thanks
Have you tried turning the mag stripe on in your app settings?
1 Like
MsEJG
(EJ)
24 January 2023 12:15
3
Hey Rob
Thanks for advice.
I activated it as soon as I realised that there was a problem but it still wouldn’t work.
Any other ideas?
kolok
(Kolok)
24 January 2023 12:38
4
Have a search here for Laos, seems to be a bit hit or miss, but if the decline isn’t showing in your monzo app then it’s an issue with the machine or bank, try a machine from a different bank if possible.
MsEJG
(EJ)
24 January 2023 13:33
5
Hey Kolok
Thanks for your advice
My app says it was issued & refunded. I was thinking that it might be the banks ATM but have used it with my Starling card & that works fine.
It’s odd
1 Like