Killing the golden goose?

Monzo Chat
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The continued preoccupation with card colour ought to be a disappointment to the bank. Fine, it was a selling point back in the day, but it should long ago have become peripheral to the feature list.

It may say something about the customer base, but I’m not sure what…

Monzo has continually failed to deliver a credible current account which stands up to scrutiny. There has never been a real focus on a coherent product, demonstrated by the column inches given over to “getting paid a day early, the ever circling Plus list, and card colour.

(Oh, and I think the egg was golden, not the goose :flushed:).

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Eh? Monzo has the best current account out there - unless your definition of “credible current account” is some horrendous of melange of useless bolt-on insurance products.

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Fascinating to see how you arrive at that assessment. :thinking:

I don’t rate them on what’s bolted-on, but on the features of the account itself.

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Care to be more precise about which features make it not

?

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To be fair, you’re the one claiming it’s the best out there. Shouldn’t take long for you to justify it.

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The main point of the forum is getting useful feedback to Monzo. Apparently you feel Monzo isn’t providing a useful current account. Why not say why and perhaps you’ll make a difference (however small) to the product?

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That’s one objective of the forum. If it were the primary reason, there’d be more input from Monzo.

Not my job to advise Monzo on what it should do to improve. There’s plenty of that to be found on this forum.

It was your assertion that it’s the best current account out there that peaked my interest :thinking:. That would be interesting to read…

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it’s best not to feed the trolls, however clumsy they are in their trolling :wink: .

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  • Pots
  • Bill Pots combined with Salary Sorter
  • Merchant Data
  • Best app experience (by far)

Your turn. In what ways is Monzo not a “credible current account?”

Bear in mind you’ll also have to explain how so many people are using Monzo as their primary current account.

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Do you know, I think “credible” is the wrong term. My apologies (broad shoulders and all).

Ignoring, then, that sentence, I really do stand by the rest of the post.

But I guess this is ultimately subjective. The Monzo account is more about the community than any other bank. The importance of that shouldn’t be lost.

So “the best account” reference surely includes that as a feature.

(It’s still the egg that’s golden, though :joy:).

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