I can’t remember which way round it was but there is some form of manual review. It’s either before your account was closed or after…
I’ll see if I can find the comment unless someone else can beat me to it.
1 Like
I can’t find the comment I had in mind but I can tell you that it isn’t automated. So someone has likely reviewed your account already and decided that you have fallen foul of the T&Cs…
Then as you mentioned, you already know they can’t tell you what you did wrong.
Not on Facebook I am afraid. And really not sure if you’re being sarcastic!!
Apologies, I was being sarcastic. That was out of order. I think I’ve seen so many “I am a regular person who has fallen foul of Monzo and their abuse towards nice folks” type posts that I didn’t even bother to accept you might be genuine. I will do better.
2 Likes
This makes me more concerned tbh, because if someone actually reviewed my account and it was closed then I really want to know what prompted this because again, genuinely can’t understand because there has been nothing out of the ordinary on my account and I have never been refused credit or denied account or got account closed until today.
It just complicates things in my head.
All you can do is ask, but I personally wouldn’t get your hopes up 
1 Like
Is it possible you have been doing bank transfers to other persons who might have been flagged as “dodgy”, and you’ve been caught by association?
1 Like
Hard to tell unless their name is ‘fraudulent Freddy’
2 Likes
And down the rabbit hole we go… 
2 Likes
Everyone is innocent online.
Would it be wrong if I post my whole account history here? Genuinely tempted but I don’t want to do something against forum etiquettes and t&cs.
Probably not the best idea for your security.
But if it says £100 to/from Joe Bloggs, that could be the trigger that the transaction won’t show us.
3 Likes
There’s no need to flag this… They have already acknowledged and I really appreciated that. Can a CC please remove the flag? I am looking at you @Rat_au_van
Yes, you would put yourself at more risk for things like identity theft if nothing else.
1 Like
I’m not CC anymore
And CC can’t remove flags
3 Likes
Ah, sorry I been away for far too long.
1 Like
That would be @AlanDoe and he will likely close the topic too because it’s nonconstructive.
1 Like
Very cynical. Think positive 
Most people are good
They are. That’s why they still have open account.
Doesnt matter if you co-founded Monzo if you do something against the T&C your account is going to get closed down. They have always said themselves they don’t close accounts for no reason.
Edit: @SC95 Whats your card image on your Community profile. Is it some OG Monzo Merchandise?
1 Like