Monzonaut AMA - Neal - Director of Machine Learning

[Neal (Neal Lathia)]

@Remi

• How much Machine Learning mechanism is involved in seeking/predicting/finding fraud accounts?

We have our best and brightest working on this space!

@Remi

• How much Machine Learning is important in taking final decision on customers account activity close the account or it was just a system error/bug ?

We don’t use any machine learning in this space at all - this is a great example of an area where defaulting to an expert human’s review is the better thing to do.