Doesn’t Asda use Ingenico iPP 350s? I’ve always found them quite excellent (not counting the [presumably kernel-related] issues they had with Amex contactless on mobile devices) - I wonder if Asda could be doing something wrong in their software.
It is Walmart, so a few things:
- It’s fully-integrated, I believe. So they could be doing something weird with their software.
- They don’t support Amex contactless, last I was in one (it’s been a long time).
- Their corporate parent is well-known to seemingly hate, and has actively spoke out against, contactless. I actually find it surprising they have it here. I guess they gave in to market realities here. Still shocked they haven’t at least tried to push Walmart Pay alongside contactless (like Tesco has done with their system). In the US they have it disabled on all their terminals, and push Walmart Pay instead. They were a founding member of an alliance called MCX widely reported to have required its members to disable contactless. This might mean nothing, but they might not care to tune it well in their fully-integrated system.
The hardware is definitely capable of very good performance.