iOS Widget needs a text correction

Feedback & Ideas
1

Hey

I’ve only just noticed this myself but on the iOS widget it says Card Balance and in app it says Account Balance doesn’t make much sense for the Current account for it to say card balance.

Thanks
James

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8 Likes
2

Most likely an oversight from the prepaid era.

2 Likes
4

Thanks for reporting!

2 Likes
5

Interesting thought and you are of course correct however the Account Balance on the pulse graph does not include the balance of pots on the Account screen aggregates it

Maybe it is time for @hugo to redesign to include Pots but :stuck_out_tongue: although would we want that :thinking:

6

Is it supposed to work for clients that were not on the pre-paid as it has never worked for me:

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1 Like
8

And here we come on to being able to customise what the widget displays

9

I think you need 30 days usage?

10

Have been client since December, have some reasonable usage and direct debits…

11

It should be an option to include/exclude pots, as different people will have different requirements and reasons, maybe even some pots included and others not!

1 Like
12

Correct! Pots mean your card balance =/= your account balance.

We’re on it!

1 Like
13

The iOS widget has never worked for me. It simpy states, ‘unable to load’ which when clicked flashes the card balance and spent today before re-displaying ‘unable to load’

14

That means the widget is crashing while trying to load. Might be worth reporting this to support.

1 Like
15

Thanks Andre, I’ve contacted support

16

I have the same problem. Been using the current account since December and the widget doesn’t work. It flashes quickly and then changes to this. I’ve contacted support and they said they would look into it but no change yet.