[ios] Merchant/Payee filter causes app crash


#21

How strange!


(Only available in amateur ) #22

Yep, it died. Monzo chat channel after lunch, been quiet today so not hard to find :grin:


#23

Hey @wjs

Seeing as you have the same set up as me, have you had any issues with the app crashing since today’s update?

Whenever I hit the “account” button on my joint account screen, it crashes.

Monzo are aware, and others have had the same issue.

A delete and reinstall fixed it for a short time, but now it’s back.


(Will) #24

Hi @nickh

I can replicate the JA “account” tab crashing.

I’m also now getting your original bug too - but not just on the joint account. That “person” icon in the search menu crashes the app on my sole account now too… Is that happening for you now too?


#25

The person icon crash isn’t happening for me anymore.

But the joint account “account” tab is a biggie.

Makes the app unusable - The risk of running ios12 and the test flight app I guess.


(Will) #26

Well that’s fun! Maybe it’s like a fun game of pass-the-bug and it’s now my turn?

For anyone from Monzo reading this - happy to provide any xcode logs etc. as useful - feel free to DM!


A new Search
#27

Haha.

A complete reinstall fixed everything for a few hours yesterday.

It was paradise whilst it lasted.


(Will) #28

That appears to have worked for me now too - I’ll see how long it lasts :grinning:


#29

May the odd forever be in your favour!

:joy:


(Graham - Mental health professional) #30

@HughWells

I’m able to reproduce that crash without fail. Just updated the app and reinstalled.

I’m using an Xr and IOS 12.1.1


(Dean C) #31

App crashes for me too when clicking same button. This is no longer a unique problem and should therefore be moved up the priority list. Apart from the app crashing this also means I can’t use the search features correctly.

IOS 12.1 (16B92)
iPhone 6S
Monzo 2.23.0

Sole & Joint Account Holder


#32

Monzo 2.23.0 (test flight)
iPhone XR running iOS 12.1
I only have single account on Monzo but as soon as I use the icon picture to search merchants. The app crashes on me instantly with a black screen.


(Richard Bartlett) #33

Same issue here.

iOS app crashes when I attempt to filter transactions by ‘person’.

App: v2.23.0
iPhone X
iOS 12.1.1
Sole account only

100% repro rate

  1. Launch app
  2. Select search icon in ‘Home’.
  3. Select filter by person icon.
  4. App immediately crashes.

@nickh you raised this a few months ago but suddenly there’s a bunch of us seeing the same behaviour. Did Monzo ever fix your original issue before this reoccurred?


(Graham - Mental health professional) #34

Hi @simonb

Not done this before, but given there’s a genuine fault in the search function, can we at least get this acknowledged and in the to-do list please?


(Simon B) #35

Noted and raising it now. Thanks :grinning:


iOS - App crashes when selecting merchant filter option
#36

Pretty sure I had to do this a few times, but it did work in the end.

Not sure if someone did anything on Monzos side, but I’ve never had the problem again.


(Richard Bartlett) #37

Thanks @nickh.

I’ll just wait for a fix. Can’t stand reinstalling apps even though it’s simpler than writing posts!


(Scott) #38

I’m having same issue…

I have iPhone 8 :frowning:


(Micky) #39

I’m not sure where bugs get posted but when I try to use the search function on joint account using the highlighted button it crashes the app

image


(Richard Bartlett) #40

The issue still occurs on the bugfix build v2.25.0 on iPhone X and iPhone 6, both on iOS 12.1.1, both occuring 100% of the time.