[iOS] Joint account withdraw summary title wrong

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1

Details to reproduce:

  • Click Move money between your Monzo accounts
  • Click Withdraw
  • Withdraw money from Joint account to Personal account

Joint account summary displays “Person 1 and Person 2 £[amount]”

…which is wrong, I just paid myself from the joint account, not both of us.

Exiting the app and coming back in fixed it temporarily to “Your name £[amount]”. But it has since regressed back.

In my personal account it says I was paid by myself only
When in fact I was paid by the joint account. So it’s backwards.

Additionally - there is nowhere to put a note for what the withdrawals were for like there is for other transactions.

OS: 11.4.1
Device: iPhone 8
App Version: 2.14 (453)

Screenshots:

Notice the top 3 withdrawals from Joint → Personal

Incorrect
wrong still%20wrong

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2

This was flagged up back in the labs and it was acknowledged by Monzo. Probably not too high up the list of things to fix though!

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3

Ah, apologies. I did search. And it’s not in the known issues. Have you got a link?

Probably not too high up the list of things to fix though!

hmm. A bank showing the direction of money flowing the wrong way, seems pretty bad to me.

1 Like
4

I’ll see if I can find when I first reported it. Was few months ago now