[iOS] Joint account withdrawal feed entry

[amk221 (Andrew)]

When withdrawing from a Joint Account to a Personal account,
a feed entry is created, but it is labelled with the Source, not the Destination.

This is confusing, because any other withdrawal would show where the money went.

Example:

Jane and Joe’s joint account

Tesco          -£100
Jane and Joe   -£20     <--- This should say Joe only
Pret           -£10
Boots          -£30

Joe’s personal account

Jane and Joe   +£20

Details to reproduce:
Withdraw some money from a Joint account to a Personal account.

OS:
iOS 13

Device:
iPhone 11 Pro

App Version:
Kind of irrelevant, the app has always done this

[swok1080]

Seems like iOS only, here’s the equivalent:

[Dan5 (Dan)]

It shows okay on iOS for me.

Have you got the payee set up with both names on?

[amk221 (Andrew)]

@Dan5 nope.

Monzo said:

I can see how this would cause confusion and I’m so sorry about that.
Unfortunately at this time we don’t have a feature to edit that but I would love it if you would leave some feedback about it in our blog.

(Maybe the support staff didn’t understand, because that reply doesn’t make sense).

[amk221 (Andrew)]

[swok1080]

Interesting.

Just to confirm are you both using the flow: Payment > Move Money > Withdraw?
Is the text different if you start in JA on the home page or CA?

[amk221 (Andrew)]

Good question. Just tried it both ways, same result.

[Dan5 (Dan)]

I don’t get why it’s showing correctly for me, and not for you.

What does it show on your statement?

[amk221 (Andrew)]

Looks like the PDF statement has it correct.

Andrew (P2P Payment)