Hey
So I currently been using third party Accounting Software to Invoice my clients however over the last 2 years they have made no steps to make invoicing on the go any easier.
So I plan to stay with them for book keeping as it is really simple but might upgrade to Monzo Business Plus as the £5 per month is an allowable expense, I was just wondering if there is anyone that can tell me what the invoice experience is like and is it a simple experience for the customer.
My clients are Businesses and so my invoices get sent to finance departments for approval so are they in PDF format for the recipient and can they pay via BACS.
Can invoices be credited too. Sometimes we don’t get things right for our customers and on occasions way choose to reduce their balance as a goodwill, is there a process for this?
Thanks 