Introducing the new Monzo Plus

Two questions please:

  1. Is it possible to forfeit the interest earned? As a muslim, we cannot earn (or pay) interest and really a sticking point
  2. How does this work for joint accounts? If I get it, does my joint account automatically get it?

Thanks

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Did you try Old Plus. Makes it a fiver for 3 months. Not too bad.

I’m really grateful for the short subscription term actually. I probably wouldn’t have signed up if it was for 12, (but then I probably won’t cancel in three eihter…)

It’s the tiny details that make the difference though, I’m always pushing that in our agency, some people will be happy with the mvp but it’s the small details that most people probably wouldn’t notice individually but when brought together take something from good to Amazing

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I think this is a much stronger offering than last time, its nice to see how polished it is! I think the feature set is ok and for the price I cant complain. I will be interested to see what comes of Premium (I know its not time to announce it, but it would be good to know if its coming and that we will be able to upgrade if its something we want).

Id love to see the Monzo plus icon that’s in the feed as a App Icon (just as we had with the old plus).

I’m also eager to see Amex support (I know its harder with their different API, but it would be soo good) and Virgin Money too. Starling, Revolt and Transfer Wise would be cool too.

Virtual Cards out of Pots to help with recurring payments would be great too.

One thing I would love to see is some more automation in app without having to go to external apps to set it up!

Over all great work and genuinely impressed without how polished it is compared to last time!

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Nope, I just missed it before it was taken away.

I’ll “waste” £15 on far worse things, so I’ll probably do it. I might wait until next week though so that it comes after payday.

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Is this definitely the case? If so, since you can’t change the payment date I might have to wait until next month to sign up.

Does anyone know what happens if the money isn’t in there when Monzo tries to charge it? Will they just give you a chance to add it in and try again at a set time? Let you manually retry later? Or will the Plus be put on hold immediately?

Also, since it sounds like it’s not handling it like a DD or Standing Order (if it can’t got from a bill pot) does this mean you also won’t be alerted the day before that the payment is due tomorrow?

I’ll share some numbers, but they’re probably not be the ones you want :wink:

  • The email I sent to all legacy Plus customers got a whopping 70% open rate. For context, most businesses in banking would be happy with 25%. We also got a 50% click rate! Again, most businesses would love 5%.

  • We were the #4 trending topic on Twitter this morning. Our Twitter account was locked after Twitter locked all verified accounts, which is a great achievement without our main account working. (It’s back up now)

That’s all I’ve got for you now.

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As far as I can tell from the T&Cs it is possible to forfeit it yes :smiley:

Edit: extract from the T&Cs

You don’t have to earn interest if you don’t want to
You can opt out of earning interest at any time in the app.

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A question for the future perhaps, but as we’re not in the EU now, this may change very quickly come the end of the year.

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Something I’ve just noticed: now when you click the ‘Home’ button it’s now cycling between taking me to my Monzo card or my connected cards. Might be because I don’t really use my other cards, but I find this a bit annoying. Does anyone who uses their other cards more frequently see this as beneficial? Personally I much prefer swiping through my various pots/cards and then using the Home button to be taken back to my main Monzo card/transactions

So far so good! That email open rate is incredible, I was about to say that 5% is normally considered good.

I’ll open mine now to try and boost it a little for you :laughing: :wink:

Thank you by the way! I guess you’ll see another spike this evening when people return from work.

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Will you be purchasing plus?

  • Yes
  • No
  • Not sure yet

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Agghh tracking pixels! Also I didn’t open it because I’d already subscribed :smiley:

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Do you not think that people should want to pay for this for a reason other than supporting Monzo?

It should be a purchase for a service and not essentially donating for a few perks?

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Any Chance of change the cash deposit from Paypoint Plus to Post office?

I don’t really want to take my cash to those convenient store (Paypoint Plus Location)

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Trending at number 15 on Twitter

I don’t know where in his post you inferred that people are only buying for “Support”.

I’m happy with the service offering to cost - so I subscribed. There are parts of it that aren’t for me, and parts that are. And that’s OK.

But it is a service I can gain value from.

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Speaking of emails… The welcome one I recieved after I signed up has a slight alignment issue.

All the headings are left aligned bar the card one…

Shoutout for whoever was behind the custom categories / category splitting mode. Thank you! It is so slick and so far seems to work perfectly.

I never even contemplated getting rid of my YNAB account but this is seriously making me start to consider whether it would be possible to manage everything within the Monzo app. The main thing I would be missing then is the ability to manage it on my laptop which is generally my preferred method of use.

Monzo have never suggested that in this thread that I’ve seen? Where is that taken from or are you inferring it because a couple of investors suggested they’d do that? If so, it’s unfair to lay the idea at the company’s door in my view.