Not sure what all the fuss is about, really. It was clear to me from the Flex information on the website and the T&Cs that the initial payment was taken immediately.
It was also clear that the interest free option was 3 payments, not specifically 3 months.
We’re getting in touch to let you know that we’ve removed the £30 minimum amount and you can now flex eligible purchases under that amount.
Lots of you told us that removing this would give you a better experience. So we’ve given you even more flexibility when paying for purchases over time.
If I put £300 on a credit card and tell myself I’m paying off £100 a month for the next 3 months, there’s a very good chance I don’t do it. Flex keeps me in check.