Update on this earlier post. Over the weekend that £55 cash advance became a £139 cash advance as the merchant has now refunded the duplicate transaction, but the £55 Flex balance hasn’t automatically settled and Monzo’s £88 chargeback refund is still in my account too.
I sent a message via chat about this on Saturday and I still haven’t heard back. I know I can fix the Flex bit myself, but I figured it would be useful for the team to see what’s happened so they can make the process better for others in the future.
